Privacy Policy - URBE Customer App

1. Information We Collect

We may collect the following types of data when you use the URBE Customer App:

a. Personal Information

• Full name
• Mobile number
• Email address
• Vehicle details (e.g., vehicle number, type)

b. Location Information

• Real-time location (with your permission) to show nearby parking spaces

c. Payment Information

• UPI, card, or wallet details (handled securely by third-party payment gateways)

d. Device & Usage Information

• Device type, OS, App version
• IP address
• Log data and crash reports

2. How We Use Your Information

Your data is used to:

• Register and manage your account
• Provide and improve booking and navigation services
• Process payments and provide booking history
• Send confirmations, alerts, and important updates
• Respond to customer support queries
• Ensure safety, detect fraud, and comply with legal requirements

3. Sharing of Information

We may share your data only in the following cases:

• With service providers for payment processing, notifications, and support
• With parking space owners for booking verification
• With authorities if required by law
• With affiliates or business partners, with your consent

We never sell your personal data to third parties.

4. Data Security

We adopt reasonable and industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

5. Your Rights and Choices

You can:

• View or update your profile through the App
• Delete your account by contacting us
• Opt-out of marketing communications via settings

To exercise any of your rights, contact us at support@pinedacha.com.

6. Data Retention

We retain your data as long as your account is active or as needed to comply with legal obligations and for dispute resolution.

7. Third-Party Services

The App may link to third-party apps or services (e.g., maps, payment gateways). We are not responsible for their privacy practices. Please review their policies independently.

8. Children's Privacy

The URBE App is not intended for users under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to this Privacy Policy

We may update this policy from time to time. Changes will be notified through the App or by email. Continued use of the App after changes constitutes your agreement.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact: